Frequently Asked Questions
What are the advantages of taking a Certificate Program?
- ExplanationHow does it work?
- How do I set up a User ID and a Password?- I forgot my User ID and password, how can I retrieve it?
- Is my personal information safe and secure?
- Where do I get more information about the Certificate Programs that are available?
- How do I order courses?
- What are my payment options?
- How do I find the price for courses?
- Are there any fees not included in the course price?
- Do my courses expire?
- Will the course material be e-mailed to me?
- What is a passing score?
- What happens if I do not pass my exam?
- How many questions are on the exam?
- Do I have to complete the exam in one sitting, or can I leave the exam and come back later?
How long does it take to get certificates of completion?
- How long does it take to get certificates of completion?- What will be documented on my official transcripts?
- What do your certificates and transcripts for the courses look like?
What if I am not happy with the Certificate Program?
- What if I am not happy with the Certificate Program?