“Helping you to help your company”

Our Institute for Professional Development offers professional certification programs in 23 categories:


    Accounting has become an essential part of business life, and the knowledge and skills that you will learn in your studies will give you a broader and more experienced view of business life. Courses in this category: 3
    This course is designed for potential or newly appointed managers. It is designed to improve the competence and confidence of staff by making them aware of sound business principles and management techniques, and above all "how to use them". Courses in this category: 1
    This programme offers an opportunity for those who wish to gain expertise in business from a global perspective. A unique feature of the course is the opportunity to examine the strategic challenges posed for firms when working in diverse environments such as transitional and emerging economies.
    Courses in this category: 1
    The Career Development courses aim to provide the student with the necessary tools for career decision making. Upon completion of each course, students will develop a personalized plan to meet their goals. Each course incorporates several assignments, all of which will make up each student's individualized plan of action. Given the high volume of assignments, these courses are designed for students who are motivated to work on their career decision making plan.
    Courses in this category: 1
    This program is extremely clear and well thought out. It is the backbone of building a successful coaching business as well as being a guide to becoming a masterful coach. It is not only useful now but will be throughout your coaching career.
    Courses in this category: 1
    For the individual, conflict is a major source of stress and can easily assume the sort of proportions, which overshadow everything else at work. It has knock-on effects for the organisation as a whole. It decreases productivity, upsets relationships, creates factions, causes absenteeism, prompts resignation, makes recruitment difficult, prevents creative thinking - in short, it wastes energy, time and money.
    Courses in this category: 1
    This programme is designed for people seeking to understand and apply good practice in promoting effective customer relations. The course is particularly suited to staff who deal regularly with guests, visitors and customers face to face, in writing and on the telephone.
    Courses in this category: 1
    We are entering a world in which a new array of considerations - issues that were once peripheral to management or completely outside its scope - have now taken center stage. These include technology, interface design, real-time market metrics, and deep understanding of customer attitudes and behaviour. For anyone who is considering a career in business of any kind that impinges on these New Economy realities, a deep understanding of themes we offer is essential to business success, if not business survival.
    Courses in this category: 1
    This programme is designed for people seeking to understand and apply the principles of finance and financial control of a business. The course is particularly suited to the general manager with responsibility for a small organisation or a department, needing a broad understanding of a range of financial planning and management techniques.
    Courses in this category: 1
    Human Resource (HR) management is the direction of organizational systems to ensure that human talent is used effectively and efficiently to accomplish organizational goals. Whether employees are in a big company with 10,000 positions or a small non-profit agency with 10 positions, those employees must be recruited, selected, trained, and managed. This program is particularly suited for employees in Human resource department.
    Courses in this category: 1
    Operating managers and supervisors are more likely to use poor interviewing techniques because they do not interview often or lack training. Several problems are commonly encountered in the interview. This program offers quality training on interviewing techniques, and communications skills. It is crucial that recruiters learn the types of actions that violate the regulations and how to be sensitive to diversity issues with applicants.
    Courses in this category: 1
    Our professional work with executive coaching and employee engagement has taught us that coaching is indeed one of the most powerful ways to develop leaders. This course provides a living example of the transformational power of coaching and makes this course an essential tool for any business leader.
    Courses in this category: 1
    This course is designed for people seeking to understand and apply the principles of managing staff and resources in a variety of businesses. The course is equally suited to the owner of a small business employing a few staff members or a departmental manager in a larger company. It provides a broad but practical understanding of how management techniques can work to your advantage.
    Courses in this category: 1
    This programme is designed for people seeking to understand and apply the principles of marketing to a business. The course is particularly suited to the general manager with responsibility for a small organisation or a department, needing a broad understanding of a range of marketing, advertising and promotion techniques. It will be useful to the managers of larger businesses and organisations who have customer and marketing responsibilities.
    Courses in this category: 1
    The program includes how to organize and manage fundraising programs and gain an overview of a variety of fundraising techniques, including annual campaigns, capital campaigns, grant support and major gifts. Also covered are the basics of development office management.
    Courses in this category: 1
    See our Six Sigma certifications here.
    Courses in this category: 1
    Other than on-the-job training, case studies and situations are perhaps the best way to learn project management. Case studies allow the students to apply the knowledge learned in lectures. Case studies require that the students investigate what went right in the case, what went wrong, and what recommendations should be made to prevent these problems from reoccurring in the future.
    Courses in this category: 1
    Quality control is measuring work results against the standards to ensure there is conformance to attribute, characteristic, and functionality elements. Measuring the work results in a validation process and defects will be identified through the efforts of quality control inspectors. Defects identified during inspection are opportunities for improvement in the process. This program offers the introduction to Total Quality Management.
    Courses in this category: 1
    This "quant methods" courses must challenge participants to enlist quantitative techniques to soleve business problems and establish a lifelong link between data analysis and business decision making
    Courses in this category: 1
    Sales training programs basically teach selling. It would be difficult to plan and conduct a sales training program without knowing how to sell. Sales reps should know, however, that there is nothing magic about the personal selling process. That is, no one method can be used to close every sale. The process is simply a recommended set of techniques that experience has indicated seem to work better than others in certain situations.
    Courses in this category: 1
    The aim of this course is to provide you with techniques on how to plan a successful new business.
    Courses in this category: 1
    Supply Chain Logistics Management encompasses the development and fundamentals of the logistics/supply chain discipline. It also presents our vision of the future of business logistics and supply chain management and its role in enterprise competitiveness.
    Courses in this category: 1
    Sometimes when our teams are finished, they are finished. The task is done or the problem is solved, the team adjourns, people go back to their other responsibilities and life goes on. Except, of course, that there are going to be other teams and other tasks and it is likely that we are going to be asked to serve on those teams and accomplish new tasks. So what did we learn about being an effective team member or team leader? What did we learn about how our organization can improve the team process? If we’re not asking ourselves those questions, we are limiting our ability to make our next team assignments as effective as they might be.
    Courses in this category: 1